This users guide will assist you with the use of your phone and introduce you step by step to the functions and configuration. At this point, you can once again use the phone normally. Please help, because aastra only wants to talk to you if youre buying. The aastra 6737i contains physical features and programmable softkeys that can be customized to meet your specific telephone needs. Page 1 aastra 6737i ip phone 2863001 firmware version 3. I have a question regarding the firmware they come with. The resolution is comparable to what you get on the iphone 3g and 3gs. Handsfree key activates handsfree for making and receiving calls without lifting the handset. We try to test the latest versions as they come out and update them to our server. We only apply firmware after fully testing it in our lab environment. This must be done before provisioning your aastra phone in case the device has residual settings of a previous configuration. This guide was tested with the aastra firmware listed in the main provisioning guide.
To use an aastra phone with freepbx, you must setup an extension in freepbx using the extensions module module. Plantronics plantronics headsets for mitel aastra 6731i, 6735i, 6737i, 7446ip, 9112i, 9116, 93i, 9143i, 9480i are ideal for your call center or office application. Answering a call lift the handset for handset operation or press the. Open the 3cx management console, click on settingsphone provisioning. Once the firmware has installed the aastra phone should boot normally. Page 67 make sure that the versions of the user documents comply with the software level of the aastra 400 products used and that you have the latest editions. This product may integrate programs, licensed to aastra by third party suppliers, for distri bution under the terms of this agreement. Manually configuring aastra 67xx series teleflex support.
Aastra 6700i series slimmer design up to 6 lines with call appearances. How to download and update firmware aastra 6737i firmware download digital photo cameras firmware. As a result, the affected parameters and settings will be left intact. This can happen when the network connection or power is interrupted during a fw download from a server or it could be. Provisioning aastra ip phones for 3cx phone system for windows. Microprocessors are controlled by firmware that enables the device to do the job it was purchased for. Aastra 6737i firmware full guides for download and update.
Jun, 2019 an aastra phone can enter web recovery mode if there are power issue or an incomplete download of firmware. All i get is firmware download failedthere is a path field that is confusing. Jun 08, 2010 the new firmware applies for all aastra rp phones including the 6751i rp, 6753i rp, and 6757i ct rp models and is available for download here. Well, thats the freekin problem its not available for download. For a complete step by step guide to provision ing the aastra 67i phones for use with 3cx, see the general configuration guide provisioning of aastra 67i series. Download microsoft lync phone edition for aastra 6721ip and. Aastra firmware general help freepbx community forums. The 6757i and 6737i phones come with stands that hold the phones at a low angle. The aastra 6730i is a member of the carriergrade, openstandards based 67xi sip portfolio offering exceptional features and flexibility in an enterprise grade voip phone. From your phone follow these steps to access the phone menu to get your ip address. Aastra 5xi 51i, 53i, 55i, 57i, 57i ct known issues 816 aastra 5xi series phones are configured to send a provisional response, or prack, with the 100 rel setting enabled, when calling to or from the onsip app or any encrypted audio enabled client, it tells our proxy to send the phone the encryption information, and breaks the call. Unified communications uc experts featuring products and services including headsets, video conferencing, telepresence, phones, endpoints, volume discount pricing, consulting, hospitality phones, ocs, and broadband services.
Provisioning instructions aastra 6755i how to configure your aastra 6755i phone to connect to your ringcentral account this guide provides instructions for configuring your phone to connect to ringcentral. Aastra 6737i programmable softkeys your 6737i phone has programmable softkeys that have been configured by your systems administrator to provide commonly used services and features. Follow the steps below to factory reset your aastra device in order to bring back the factory default settings. The mitel 6737 provides an impressive hd audio and support for todays high speed network through dual gigabit ethernet ports, the 6737 combines powerful features and flexibility in a standards based, carriergrade advanced level expandable ip phone. Please note the below screenshot is for the aastra 6731i. Consequently, if the same softkey was defined in the aastra. Since 1982, we have been a top distributor and var in the telecommunications space. Aastra 6737i aastra 6730i desk phones document library. Aastra 6737i hd audio and gige in an advanced featured, expandable ip phone the 6737i is a highlevel phone for users who demand a lot from both their phones and their networks. So be very careful and ensure 100 percent that you are ready to go to sip.
Apr 24, 2014 be aware that different firmware revisions may have different web interface formats and functionality. Below is a list of firmware packages and versions available to be used with endpoint manager commercial module. Once you have downloaded the files you will need to extract the firmware file for your aastra phone and place it in the tftp server root directory which is. Aastra 5xi 51i, 53i, 55i, 57i, 57i ct onsip support. Page 146 download the callers list to your pc you can. Ive not been able to find much information about what version of the aastra firmware works best with the new phone apps. Applicable to aastra 6751i, 6753i, 6755i, 6757i, 6730i, 6731i, 6739i.
The aastra web recovery mode allows your phone administrator to restore a phone to its factory state in the unlikely event that your aastra sip phones default firmware becomes corrupt. Id like to know what version works best with the new phone apps. Aastra firmware version recomendations freepbx phone apps. Up to 9 lines with call appearances 12 programmable keys with leds 144x128 pixel graphical backlit lcd display xml support distinctive ringing, priority alertin. Find the correct firmware for the phone model that you wish to upgrade on the website. Filename firmware file with its extension type only ex. The aastra 6737i ip phone supports up to 4 line keys. Other firmware version s might not have this functionality and will not be tested. Aastra sells a highangle stand for these phones separately. Download the firmware files matching the brandmodel of the affected phones. Is it just me, or is aastra support totally nonexistent. For aastra 6755i or aastra 6757i, please use the filename 55i.
Aastra 6737i sip ip phone user guide describes the most commonly used features. This guide is based on a new phone or one that has been reset to factory defaults. Looking at the aastra site for these phones the firmware is at 3. Aastra 6737i quick reference guide placing a call 1.
User guide aastra 400 for aastra 6735i, 6737i, 6755i, 6757i 0920, pdf. The phone make take a few minutes to contact the server, grab firmware, then gather all required configuration files, and finally boot up completely. End users should contact their group administrator ga who will then contact the aastra customer technical support center acts help desk to report any issues or troubles. Single firmware file for all 6700i, 6800i and 9000i series sip phones. That was from back in 2014 from what is posted at the top of the page. The new firmware applies for all aastra rp phones including the 6751i rp, 6753i rp, and 6757i ct rp models and is available for download here. The aastra 6737i ip phone offers hd audio and gigabit ethernet in an expandable ip phone thats perfect for highlevel workers. Aastra firmware version recomendations freepbx phone. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Let the headset experts at founders telecom guide you to the plantronics solution thats right for you. Get the ip address of the phone from settings status. My phone is in web recovery mode and gives me an ip address. An aastra phone can enter web recovery mode if there are power issue or an incomplete download of firmware. Aastra releases response point to sip standard firmware.
Your aastra handset is not able to contact your internal network. Providing impressive hd audio and support for todays high speed network through dual gigabit ethernet ports, the 6737i. Anyone have valid links to the firmware for aastra 6737i phones. Be aware that different firmware revisions may have different web interface formats and functionality. Welcome to the users guide for the aastra sip desk phones aastra 6735i, aastra 6737i, aastra 6755i and aastra 6757i for aastra 400 communication systems. How to hard reset aastra 6731i57i sip phones for use with onsite. Aastra 6737i physical features the physical features on the 6737i telephone are illustrated in the figure and described in the table below.
Find aastra software downloads at cnet, the most comprehensive source for safe, trusted, and spywarefree downloads on the web. Microsoft lync phone edition for aastra 6721ip and aastra 6725ip is the first generation of software designed specifically for the phones from aastra to interoperate with microsoft lync server 2010 or microsoft lync server 20. At the time of writing this article, the software downloads. This users guide will assist you with the use of your phone and introduce you step by. Featuring a 5line display, the 6737i supports up to 9 lines with call appearances and allows you to make and receive calls, transfer, conference, and more.
If you require further technical support or information on other aastra products, please refer to our websites. Declaration of conformity aastra 6735i and 6737i aastra6735i 6737i ce 201111 1. Aastra phone what to do if youre in web recovery mode. Title description aastra model 6737i installation guide installation and setup instructions, general features and functions, and basic. How to configure your aastra 6755i phone to connect to your. How to hard reset an aastra 6757i57i entrepremasochism. Aastra 6737i, aastra 6755i and aastra 6757i for aastra 400 communication systems. Various improvements have been made to the dtmf feature in the 3. For the aastra 6730i, 6731i, and 6757i, we recommend firmware version 2. The 6737i is a highlevel phone for users who demand a lot from both their phones and their networks.
User guide aastra 400 for aastra 6735i, 6737i, 6755i, 6757i. The 6737i ip phone from aastra offers advanced xml capability to access custom applications and has a 3way conference function that provides enhanced call flexibility and control. I am wondering why i would be getting phones with such outdated firmware. This article will help you fix a phone in this state. Aastra 6737i ip phone cable desktop, wall mountable. The only catch to the firmware process is that once you perform the upgrade to go from rp to sip, you cannot go back to rp. Providing impressive hd audio and support for todays high speed network through dual gigabit ethernet ports, the 6737i combines powerful features and flexibility in a standards based, carriergrade advanced level expandable ip phone. Software in object form solely with the equipment for which the soft ware was intended. Plantronics headsets for mitel aastra 6731i, 6735i, 6737i. Software in object form solely with the equipment for which the software was intended. The aastra 6737i offers advanced xml capability to acce ss custom applications and is fully interoperable with leading ippbx platforms. Lync phone edition provides traditional and advanced telephony features, integrated security, manageability and much more.
Aastra 6735i, 6737i, 6755i, 6757i user guide for aastra 400. Download the appropriate firmware from the aastra website. Should i be updating all the phones i get to the latest and greatest i. Web recovery mode recovering an aastra ip telephone when a phone is in web recovery mode, it displays web recovery along with an ip address and it means the phones firmware fw has become corrupted and needs to be reloaded. Download this firmware and extract the contents of this zip archive to a location on your computer. This video will break down how to access and use all of the functions on your aastra 6735i and 6737i ip phone. We have been selling the aastra 6731i and really like it.
Jan 28, 2014 aastra 6735i and 6737i end user tutorial. This video will break down how to access and use all of the functions on your aastra 6735i and 6737i. On the web interface of your aastra phone you will need to enter the ip address of your tftp server your pc and you will have to enter the file name of the firmware file that you placed in the root directory of the tftp server. This issue is generally reported after the device was interrupted while downloading the required.
990 852 503 1069 1492 1357 782 352 1390 292 439 653 318 389 805 578 1267 786 321 1496 68 375 970 498 610 803 534 472 1490 935 609 369 151 626 311 826 951 62 1438